Tune is lifestyles festival attracts comparisons to fyre fest

disgruntled fans are comparing a regional queensland tune pageant to the notorious fyre festival after promoters again and again postponed the event, leaving many struggling to get ticket refunds. Music is existence competition changed into in the beginning scheduled for july 9 and 10 2021, but, as with many occasions final year, become rescheduled due to covid. The event’s facebook web page introduced the brand new dates could take place over 4 days in place of the unique two, walking from april eighth to 11th this 12 months. Promising “40 massive names over 4 huge days,” the lineup become set to encompass bliss n eso, choirboys, rose tattoo, adam emblem, kerser, travis collins, dragon, shannon noll, samantha jade, chris sebastian, christie lamb and more – a veritable who’s who of the rock, pop, hip hop and country artists in australia. From july 2021 onwards, promoters didge group, led by using mark di ruggiero, promised regional track fanatics the closing pageant enjoy, sharing video messages from adam logo, kerser, travis collins, bliss n eso and more promoting the event. Vip tickets had offered out by way of november, consistent with a submit by organisers. Things took a turn in january, however, whilst promoters took to the event’s facebook page to call out “keyboard warriors.”

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“only a public declaration to everybody that puts a giggling emoji on posts or feedback or announcements from artists or organisers that post approximately the bs hardest times of our lives that we’re all dealing with in the meanwhile may be blocked with surely no hesitation,” the publish study.

“we’re all going via sufficient bs in the meanwhile mentally and financially without being laughed at or commented at in bad methods that keyboard warriors all appear to do. It’s entirely pathetic and we are able to not tolerate it.”

it turned into accompanied in february by using an announcement that the occasion might be cancelled for the second one 12 months strolling “given the situations nonetheless surrounding covid-19 and the constraints and requirements still imposed on our particular enterprise in qld.”

the statement can be study in full here. Price tag holders requiring money back had been directed to make a request in writing inside 21 days of the february 26 declaration. A week later, promoters found out every other “blow” to the event, now re-scheduled to april 2023.

“we’ve got found out that the gladstone council and showgrounds don’t want us to hold our pageant there as we have been instructed that camping isn’t allowed and we’d have to finish via 10pm each night,” they shared in a fb publish.

“some thing that could have been best to realize final august when we referred to as the council and showgrounds seeking out a venue and mentioned our necessities. We’ve got additionally been instructed by way of council that there may be regrettably nowhere else for us to keep our pageant that can cater for what we need, ie camping and so on.”

thanking purchasers for his or her “endurance and expertise”, occasion organisers said they have been “operating as fast as viable” to solve problems and respond to emails in early march.

“all of us just wishes some sincere answers which will get on with matters and wait it out with you or get a reimbursement,” one fan answered. “we recognize the tough instances the track industry has been facing, however quite a few human beings have additionally faced those identical struggles financially and don’t want to keep losing out.”

there have on the grounds that been two extra updates, with feedback on each posts constrained with the aid of the page. Song is life pageant declaration april 1st
the announcement launched by means of song is lifestyles pageant organisers on april 1. Music is life pageant statement april fifth
the statement released by way of music is existence competition organisers on april 7. Organisers claimed “unresolved felony motives” prohibited them from refunding the last tickets, and the cancellation was “an instantaneous result of the continued problems as a result of covid-19” which had now brought about the “engagement of solicitors” to “navigate prison disputes with various stakeholders.”

in an e mail to their price tag holders on april five, di ruggiero wrote: “we honestly comprehend the disappointment that some of you must be going thru as we are as nicely.

“we can’t begin to provide an explanation for what’s happening behind the curtain unfortunately (as a minimum no longer just yet) however please be conscious that we’re & have acquired people’s e-mail’s, comments and fb messages (loads of them) asking a selection of various questions. We were frantically trying to reply and it’s far almost overwhelming, which is why we’ve got selected to once again bulk electronic mail every body.

“please notice: (people who have acquired their refunds please forget about the subsequent)… we are doing the entirety we possibly can to get everybody’s tickets refunded. This would generally be a reasonably clean procedure, but alas it has became some thing a bit greater tedious than we would love.”

the event’s reputable website has now been reduced to a dash page containing statements from february and april, however it did upload the subsequent:

refund and cancellation coverage:
the pageant is an all weather event. The competition will take region rain, hail or shine. Promoter reserves the proper to trade, upload, withdraw or substitute artists within the festival line-up, vary the advertised software, vary the date, range the competition website and/or the camp web site without earlier notification and deny admission to the pageant website and/or camp website online (such as admission to a particular overall performance at the competition website online) with reasonable purpose. Tickets are non refundable. No credit score or substitute tickets may be furnished on any complimentary tickets; tickets that have been purchased from an unauthorized ticket vendor. Song is lifestyles competition does not provide refunds on tickets, processing or service expenses, but, have to track is life be shut down by order of chief fitness officer for any and all covid outbreaks, track is life will provide the following options: a) a complete refund much less processing expenses (refund processing charge is $19. Ninety five inc gst)
b) carry over your ticket to the revised date. So even as promoters are mentioning covid as the cause for the cancellation – that is the only circumstance below which buyers would be refunded, in keeping with their own terms and situations – they may be not able to preserve processing refund requests. This has angered fans like bj behrend, who shared the april 1 statement evaluating the event to fyre competition.

“song is existence pageant this is absolute bullshit and i’m gonna get in touch with honest buying and selling and additionally a attorney if each person else desires to get on this depart your call and remark,” he wrote.

“this jogs my memory of fyre festival and the crew has to address the effects.”

some other ticket holder held a similar view: “fyre pageant 2. 0,” they wrote. “become selling tickets to a pageant without even securing the venue. None of the artists indexed had been pronouncing they were ever coming here. All of this handiest a month out from when it was deliberate to be on. This has nothing to do with the authorities.”

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